Question 1

How do I get started and create a new project in Aero?

Accepted Answer

Getting started is simple! Log in to your Aero dashboard and click the gold 'Create Project' button in the header. Provide a project title and choose a project review type to establish an isolated workspace where you can upload and catalog multiple cut versions.

Question 2

How do I upload a new video cut or review track?

Accepted Answer

Once you have created a project, click the 'Upload Cut' action card on that project's dashboard item. Drag and drop your video file directly into the designated dropzone, specify an optional cut version tag, write review goals, and submit.

Question 3

What are the video and file format requirements for uploads?

Accepted Answer

Aero accepts standard video files. We recommend MP4, MOV, or WebM wrappers, resolution up to 4K (1080p proxies recommended for speed), H.264 or H.265 codecs with AAC stereo audio, and Constant Frame Rate (CFR) rendering. File size limits are up to 2GB on Free/Creator tiers, and up to 50GB on Studio and Agency plans.

Question 4

How do I run the DaVinci Resolve marker sync script (aero_resolve.py)?

Accepted Answer

1. Ensure DaVinci Resolve Studio is open. 2. Enable External Scripting in Resolve Preferences > System > Control Panels. 3. Download the aero_resolve.py script from Aero. 4. Run 'python aero_resolve.py' in terminal. 5. Select your exported marker JSON/CSV file in the dialogue to draw markers on your timeline.

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Knowledge Base Index

Need the step-by-step NLE workflow guide?

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TECHNICAL OPERATIONS & FIELD SUPPORT.

Knowledge Base Index

Need the step-by-step NLE workflow guide?

Open Support Ticket

TECHNICAL OPERATIONS
& FIELD SUPPORT.